Reach Us

We're Ready to Assist You

The QUANTEX support team assists with account issues, deposits, withdrawals, and guidance on charts and AI-powered tools. Help is accessible around the clock — without personalised investment recommendations or guaranteed outcomes.

Before reaching out, please have your account email, the topic of your inquiry (registration, payment, technical issues), and any relevant screenshots prepared. Providing clear details helps us resolve matters promptly and reduces back-and-forth.

We prioritise inquiries regarding active transactions or pending withdrawals whenever feasible. For your security, we will never request your full password or 2FA codes through unsolicited emails.

If you haven't registered yet, you can sign up quickly via the registration page, then return here for any follow-up questions. The FAQ section also offers insights on fees, security, and market access.

Email Assistance

For general inquiries, account confirmation, deposits, and withdrawals, please email the address below. Clearly specify your issue (e.g., “Withdrawal Pending,” “2FA Issues,” “Fees Question”).

[email protected]

Typical Response Times

Most inquiries receive an initial reply within a few hours. During busy periods or payment verification, responses may take longer; updates are provided when statuses change.

Start Your Journey

Create your account swiftly — no phone calls needed. After signing up, support remains at hand to help you navigate the platform and initial risk preferences.

Common Support Subjects

Account Setup and Email Verification
Deposits, Payment Options, and Fee Details
Withdrawals: Processing Times, Status Updates, and Required Documents
Security Measures: Two-Factor Authentication, Sessions, and Device Management
Navigating Charts, Alerts, and Automated Features

Support Availability

Support is available 24/7 through the channels listed here. Non-urgent inquiries received outside peak times are typically addressed within one business day.

Explore the Complete FAQ

Please note: trading carries capital risk. Support provides explanations about QUANTEX features but does not offer personalised investment advice.