Data Protection Policy

This Data Protection Policy outlines how QUANTEX ("we", "us") collects, uses, retains, and safeguards your personal information when you visit our platform, register an account, or use our trading and support services. It complements the Terms of Use and applies to all site visitors and account holders.

Collected Information

We gather: personal identifiers (given and family names), contact details (email address, telephone number), country of residence, IP information, technical logs, account settings, and data you submit through forms, support inquiries, or payment checks. Some information is mandatory for account creation and handling deposits or withdrawals; other information helps safeguard access and improve platform performance.

Usage of Your Data

• To establish, verify, and maintain your user profile
• To grant access to our platform, charting tools, and customer assistance
• To satisfy legal requirements, prevent fraud, and meet regulatory obligations
• To improve system reliability, detect misuse, and protect user sessions
• To notify you about operational updates regarding your account (such as deposit confirmations or system maintenance)

Protection of Data

Our security approach involves technical and organizational safeguards appropriate to the risks: SSL encryption during transmission, access restrictions, monitoring of sensitive login activity, plus two-factor authentication when enabled. While we strive for strong protection, no method offers complete security; please promptly report any suspicious activity to [email protected].

Your Data Rights

Depending on your location, you may have rights to access, modify, limit, or erase some personal information, or to object to certain processing activities. Contact [email protected] with the subject "Data Rights" using your registered email. We may require reasonable proof of identity before fulfilling requests.

Data Retention and Sharing

We keep your information as long as required to deliver services, fulfill legal duties, or address disputes. Service providers (like hosting, payment processing, and transactional email services) may handle data on our behalf under contractual obligations with suitable security standards.

Cookies and Tracking

Our website may use cookies or equivalent technologies to manage sessions, enhance security, and perform aggregate audience measurement. You can control cookie settings via your browser; however, this might restrict some functionalities such as login or saving preferences.

Contact for Privacy Concerns

If you have inquiries about this policy or wish to exercise your data rights, please contact us at [email protected]. We strive to provide a clear response within a reasonable period, subject to necessary verifications.