Help Center
Common Questions Answered
Before registering or funding your QUANTEX account, please review these detailed answers about account creation, security measures, fees, automation, withdrawals, and market options. Trading carries risks including potential capital loss; no returns are guaranteed. Always review the fee summaries shown before confirming transactions.
Sign up by providing your basic details, confirm your email, and fund your account with at least £250. You'll gain access to live charts, risk management tools, AI-powered signals, and a step-by-step onboarding process. Always review fees displayed before each trade and invest only what you can afford to lose. If you have any doubts, reach out to support via the Contact page.
We employ SSL encryption, two-factor authentication, and trusted payment partners to secure your account. Your data is managed under strict privacy protocols. While technical safeguards protect your information and access, market fluctuations remain a risk, and investments can lose value.
All fees for deposits, withdrawals, and trades are clearly shown prior to your approval. No additional charges are imposed afterward. Always review the summary on screen, including estimated processing times, to understand the exact cost of each transaction.
Yes, you can configure AI-assisted bots tailored to your risk tolerance or trade manually. You retain full control over settings like limits and stop-losses. Automation helps execute trades faster but does not ensure profits or prevent losses. Switching between manual and automated trading is available anytime.
Submit withdrawal requests from your dashboard. Processing usually takes between 1 and 3 business days depending on your chosen method (bank transfer, card, or e-wallet). Fees and estimated times are displayed before confirmation. Keep a record of your request and contact support if the status exceeds the stated timeframe. Have your account email and reference handy for faster assistance.
No prior trading experience is necessary. QUANTEX provides guided onboarding, helpful tutorials, and supportive tools to advance at your own pace. Experienced traders can also access advanced charts and risk management features. Regardless of skill level, start carefully, review the terms, and use 24/7 support if needed.
You can track cryptocurrencies, forex, stocks, and commodities all within one platform featuring real-time data and analysis tools. Choose to trade manually or use automation depending on your preference. Available instruments may vary, so check the list after logging in.
Our support team is available around the clock for questions about your account, deposits, withdrawals, or platform features. Contact us via the Contact page or submit a ticket from your account once registered. Urgent matters related to active trades receive priority. Never share your full password or two-factor authentication codes in response to unsolicited messages.
Have additional inquiries about signing up, fees, or security?
Reach Out to Support